Polycop Pipe 15mm – 1m

Shipping for this product is estimated at 3–5 business days, depending on your location and courier scheduling.

Deliveries occur Monday to Friday, between 8:00 AM and 5:00 PM. 

Once shipped, you will receive a notification email with a tracking number to track your order online for Non Fragile items.

You will receive an email confirmation of the order via email for your purchase.

Please allow for 24 hours after receiving the notification before tracking your parcel.

Customers must inspect all goods upon delivery and report any damage, shortages, incorrect items, or defects within 48 hours to webstore@pulsegroup.co.za, with supporting photos where applicable.

Claims submitted after 48 hours may be declined. Do not install or use damaged or defective products, as installation will be considered acceptance of the goods unless covered by a manufacturer’s warranty.

Outsourced Delivery

All outsourced delivery fees are based on ground-floor delivery only. Deliveries to any floor above or below ground level will incur an additional charge from the third-party delivery provider.

We strive to ensure that all our products meet your expectations. However, if you need to return an item, please adhere to the following guidelines: 

Eligibility for Returns 
Returns must be made within 30 days of the date on the invoice. 
Items must be returned in their original, unused condition with all packaging intact. 

Customers are liable for the return of products to the store.

Non-Returnable Items 
Products purchased as “Specials” are non-returnable. 
End of range products. 

Return Process 
To initiate a return, please contact our sales consultants via email at webstore@pulsegroup.co.za. 
Returned items must be delivered to the store for inspection. 
Once the return is approved, a credit will be processed within 14 days. 

PayJustNow transactions require the first deposit to be available in your bank account at the time of purchase. If sufficient funds are not available, the transaction will be declined.

All refunds, returns, and exchanges processed via PayJustNow must comply with the store’s current Refunds and Returns Policy. Approved refunds will be handled in line with PayJustNow’s refund processes and timelines.

If a PayJustNow transaction is declined or unsuccessful, the customer must contact PayJustNow Support directly. The store cannot approve, override, or troubleshoot declined PayJustNow transactions.

Pulse Tiles Brickfield

130 ramsay avenue, Sparks, Berea, 4091

031 368 5857

Monday - Friday: 08:00 - 17:00

Saturday: 08:00 - 16:00

Sunday: 09:00 - 02:30 

Pulse Tiles Springfield

21 Ashfield Avenue, Springfield Park, 4001

031 368 5857

Monday - Friday: 08:00 - 17:00

Saturday: 08:00 - 16:00

Sunday: 09:00 - 02:30