We strive to ensure that all our products meet your expectations. However, if you need to return an item, please adhere to the following guidelines:
Eligibility for Returns
Returns must be made within 30 daysof the date on the invoice.
Items must be returned in their original, unused conditionwith all packaging intact.
Customers are liable for the return of products to the store.
Non-Returnable Items
Products purchased as “Specials” are non-returnable.
End of range products.
Return Process
To initiate a return, please contact our sales consultants via email at webstore@pulsegroup.co.za.
Returned items must be delivered to the store for inspection.
Once the return is approved, a credit will be processed within 14 days.
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